Shipping / Product Deliveries & Returns


Once you have completed the purchase, we will contact you from a cell phone number - WhatsApp and/or email, within a maximum period of 24 hours to coordinate the delivery date and time with you.

regular shipping

We make shipments to Lima through Olva Courrier or a motorized company, it takes from hours to a maximum of 5 days for you to receive the product. It depends on the district and schedules. For shipments to the province we use Olva Courrie, we send your order as soon as possible and share the package tracking number with you.

Fast Shipping

Fast shipments will be sent within 24 hours once the order is placed. (schedule modified for holidays) They are only available for metropolitan Lima from Monday to Saturday from 11am to 5pm.

Cell phones: 971945492


At CROMO we want you to be free and happy that's why we have a super flexible return policy.

If something happens to your polo (regarding construction or printing) we will give you a new one.

If you want to change it, you can do it without problems or tickets. Only with your name / the name of the person who made the purchase.

If you don't want it and have never used it, we will exchange it or return 100% of your money.

To carry out this process, you can go to the store and request the option you need. The other is that you send us the product, in case it was our fault we assume the cost of the first transportation (round trip). Every case is particular and everything has a solution. The idea is that you are always satisfied. We always ask that you contact us at cell phone 982513106 and speak with Sandra to coordinate how to proceed.